Del Prado Cakes takes immense pride in every product we offer. We make certain each cake we ship leaves our oven quickly and arrives at your doorstep fresh and ready to enjoy, ensuring the very best in quality and customer service.
We do our best to give you the fastest possible delivery, however on rare occasions delays can occur in transit, and certain events may be out of our control. In this scenario Del Prado Cakes WILL navigate through the issue at hand and make sure you are smiling and enjoying your cake at the end of the day. Come hell or high water, we want you to have your cake and it too!
Shipping rates varies based on weight and where you live in the U.S. (excluding Alaska, Hawaii and Guam, Puerto Rico). We will need up to 7 business days from when your order was placed to process your order, bake it super fresh and package it so it can be on its way to you! We are committed to making sure your Del Prado Cake is as fresh as the day it was baked.
Del Prado Cakes is not responsible for deliveries left unattended or not received by the recipient. Once our cakes are in the possession of the carrier, it is the carrier’s duty to deliver your cake within reasonable time. If for any reason your cake does not arrive in time or simply when expected, please email info@DelPradoCakes.com and we will be happy to help!
Having a special event? Wonderful! We highly recommend placing your order at least 1 week prior to your special occasion to make certain your delicious cake arrives prior to the planned event.
*We do not ship to P.O. Box addresses.
There are no returns, refunds or cancellations allowed on any orders after they have been processed. Note: A cake is in the making once an order is placed, you wouldn’t want us to pull the plug on a fresh and delicious cake... what a waste!